Select here to look at overviews and details of our product rangeselect here to look at company related informationhere we post news from MarineVision
select here to return to the MarineVision home pageHere you can look at links to all the web pages in this siteselect here to view the contact us web pageselect here to request a demostration of a product

FAQ










Find Answers to Questions submitted by customers (Use Find on this page in your Web Browser to search for a specific Question and Answer) Call +44 (0) 1635 231023 if you cannot find the answer you need.

IX1104 T&TD

1.  iX104t/td   What Happens if the machine is dropped in water due to the boat filling with water and it is on and running from the battery at the time.

±      Testing methodology is MIL-STD-810F Method 512.4, Procedure 1: Immerse system to 30 cm in water - Wait for 30 minutes, verify no bubbles from unit. This is with I/O doors closed. So assuming I/O doors were closed nothing would happen. The unit would continue to work.

2.  iX104t/td  Does the machine just need drying out? After being dropped in water

±      Always a good idea but no

3.    iX104t/td If the I/O doors were left open what would happen.

±      The I/O board can short, however this is easily replaced. The rest of the unit would continue to operate correctly. Of course this should NOT happen per the specification as the I/O doors must be closed for the IP67 rating

4.   iX104t/td Is the battery sealed as most Lithium batteries need some form of ventilation?

±      No ventilation required, this is a liquid-free pack

5.   iX104t/td  Testing methodology requires the unit to be running during the test, How was the iX104 tested

±      Unit was Operating, playing MPEG movie file, powered from Battery Power

Walkabout HHXRT

1.  HHXRT (All models)   What Happens if the machine is dropped in water due to the boat filling with water and it is on and running from the battery at the time.

±      Assuming the seals provided are fitted then the system should conform to IP67 Spec. The only exception being the batteries which are only shower proof. Battery IP performance can be improved considerably by application of dielectric grease to the contacts of the battery and blades in the HHXRT. The battery technology requires that they should allow ventingm however you can further improve IP performance by first inserting the batteries and then applying sealent around the edges of the battery housing. This should be a flexible sealent like that used in bathrooms to allow for removal of the batteries and so that should venting be required the seal would blow out. (Should the end user follow this suggestion then it is done so at their own risk) Keep in mind that the batteries are a liquid cell type and require ventilation.

2.  HHXRT (All models)   Can I remove the BlueTooth and Wifi Cards myself

±      Yes, Simply unscrew the 2 retaining screems that hold the polycarbonate door seal in place. You can then remove the required card or cards. Please note however that if the Bluetooth card is replaced it should be placed in the bottom slot to avoid a code 10 error occuring.

3. Can I get replacement seals for those supplied by MarineVision

±      Yes, Simply Call us on +44 (0) 1635 231023. The seals are hand made for your unit and so cost £30 each plus VAT and shipping.

General

1. Can I protect my battery terminals against salt corrosion

±  Yes. Like any other terminals that have current passed through them whilst in salt water their terminals will corrode. A way to protect them is to apply a protective layer of petroleum jelly or grease to keep salt water away from the contacts

1. Are there any good care guides for my tablet

±  Yes There are guides for the HHXRT and iX104 tablets